Disconnect Service Form

OneNet would like to thank you for being a part of our network. We are sorry you will be disconnecting your service with us. OneNet will be able to disconnect services after receiving a properly completed form. Backdated disconnect forms are not accepted. If OneNet receives a backdated form, we will process it from the date the completed form was received. Please complete, sign and submit the form below.

Name of Organization/Agency/Institution/School(Required)

EIN (Federal Tax ID)(Required)

OneNet Account # (from invoice)(Required)

Circuit Address(Required)

Street Address Address Line 2 City State ZIP Code

Circuit ID (if known)

Are you disconnecting more than one circuit?

Yes

Circuit Address #2

Street Address Address Line 2 City State ZIP Code

Circuit ID #2 (if known)

Are you disconnecting another circuit?

Yes

Circuit Address #3

Street Address Address Line 2 City State ZIP Code

Circuit ID #3 (if known)

Termination Options (choose one)(Required)

Option 1: Disconnect our OneNet internet access circuit(s) and terminate all supplementary services from OneNet.

Option 2: Disconnect internet access circuit(s) but maintain supplementary services as indicated in "Termination of Supplementary Services" below.

Option 3: Terminate supplementary services as indicated below (no circuits affected).

Dedicated Internet Access Circuit(s) Disconnection

Type of Circuit(s)

Fiber

Wireless

Bandwidth(s)

Reason for Disconnect (check all that apply)(Required)

Unneeded bandwidth; connectivity no longer required

Lower rate for same bandwidth offered by another ISP

Higher bandwidth offered through another ISP, not available at OneNet

Additional services (non-circuit) offered by another ISP

Dissatisfaction with OneNet services

Other

Please Explain (your feedback helps OneNet provide better service):

Effective Disconnect Date (disconnects cannot be backdated)(Required)

MM slash DD slash YYYY

Important! Many customers with Cisco and/or Juniper brand routers use OneNet's remote management services for this equipment, at no additional charge. Disconnecting your OneNet internet access circuit renders subscribers ineligible for this added benefit.(Required)

I understand.

Depending on the configuration of your internet access circuit(s), the termination of OneNet services could be subject to fees from one or more of our telecommunications partners. OneNet holds the subscriber responsible for such fees levied as the result of the subscriber's voluntary cancellation.(Required)

I understand.

Termination of Supplementary Services

Please attend to any areas below regarding services you currently receive from OneNet.

Web Hosting (check one)

We are disconnecting our OneNet internet access circuit(s) but wish to maintain web hosting at the rate of $100/year.

Terminate hosting for the domain name(s) listed to the right:

Domain Name(s) to Terminate

Email Hosting (check one)

We are disconnecting our OneNet internet access circuit(s) but wish to maintain email hosting at the rate of $300/year.

Terminate hosting for the domain name(s) listed to the right:

Domain Name(s) to Terminate

Email Compliance Archiving (check one)

Terminate all email archiving provided by OneNet; please help transition our email archiving to a new source

Maintain current email archiving services at the non-internet subscriber rate (request a quote from provisioning@onenet.net)

Contact me to discuss reconfiguring or downgrading our email archiving service

Dedicated Application Hosting (check all that apply)

Maintain current application hosting services at the non-internet access subscriber rate (request a quote from provisioning@onenet.net)

Terminate hosting for Blackboard

Terminate hosting for Desire2Learn

Terminate hosting for other (list to the right)

Application Hosting to Terminate

Virtual Infrastructure (check one)

Terminate all OneNet VM services

Maintain current VM services at the non-internet subscriber rate (request a quote from provisioning@onenet.net)

Contact me to discuss reconfiguring or downgrading our OneNet VM services

Data Storage (check one)

Terminate all OneNet storage services for our data; please help transition our data storage to a new source

Maintain current storage services at the non-internet access subscriber rate (request a quote from provisioning@onenet.net)

Contact me to discuss reconfiguring or downgrading our OneNet storage services

Colocation (check one)

Terminate all OneNet colocation services

Maintain current colocation services at the non-internet access subscriber rate (request a quote from provisioning@onenet.net)

Contact me to discuss reconfiguring or downgrading our OneNet colocation services

Content Filtering (check one)

Terminate all OneNet content filtering services

Disconnect OneNet internet access circuits(s) but maintain current content filtering services for less than 500 students - $720/annually

Disconnect OneNet internet access circuits(s) but maintain current content filtering services for more than 500 students - $1.56 per student/annually

Subscriber's notes/special instructions regarding the disconnection/service termination

Signature(Required)

Name(Required)

First Last

Title(Required)

Email(Required)

Direct Phone Number (for confirmation)(Required)

Date(Required)

MM slash DD slash YYYY

Address

Street Address Address Line 2 City State ZIP Code

This field is for validation purposes and should be left unchanged.

Disconnect Service Form

Dedicated Internet Access Circuit(s) Disconnection

Termination of Supplementary Services

Oklahoma City Metro Area

Toll-free

Quick Links

More About Us

Subscriber Resources

Managing Services