Posts by Brian Burkhart

Cisco/Tandberg H.323 Bridging End of Service July 1, 2019

OneNet has traditionally provided H.323 video conferencing services for our customers. However, our bridging equipment has reached its end of life. We have applied for grants to replace this equipment, but have not received an award to fund a new purchase. As a result, we are phasing out these legacy services by July 1, 2019.…

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Hosted Email Unavailable

OneNet hosted email services were unavailable Wednesday, November 29, from 8:50 a.m. until 9:45 a.m. The issue is fully resolved at this time. No data was lost and no further outage is expected.

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Web Hosting Firewall Upgrade

Web Hosting firewall services will be upgraded Wednesday, September 20th between 12:01 AM and 1:00 AM. Hosted web sites will be unavailable for a brief period while firewall services are upgraded. The outage should be less than five minutes, but the entire window is reserved.

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RP3 Datacenter Power Maintenance

OneNet will perform critical maintenance on our Automatic Transfer Switch (ATS) this Friday, August 26th between 5:30 PM and 9:30 PM. This maintenance will not cause a total power outage. There will be a brief power outage on the “A” power feed while it is moved to our temporary generator. This cutover will last approximately…

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Videoconferencing Infrastructure Maintenance 8/7/2016

Some OneNet videoconferencing and streaming systems will be receiving minor security updates and bug fixes on Sunday. This maintenance will not effect permanent bridges, but other systems will have short downtimes during the maintenance window from 10 AM till 2 PM PST. The TMS will also be unavailable during this time.

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OKC RP3 Datacenter Power Maintenance

OneNet’s Oklahoma City Data Center will undergo power maintenance from 10pm on July 8th until 2am on July 9th. This maintenance will cause intermittent power redundancy loss during the window. Power will be available on either the “A” feed or the “B” feed at all times. Colocated equipment with only a single power supply will…

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Video Infrastructure Maintenance

OneNet will be applying updates to our video infrastructure on Saturday, April 16 from 10:00AM to 2:00PM CST. All Video services will be unavailable during this time. This includes: Bridging, Scheduling, Streaming, Recording, and Gatekeeper Services We apologize for any inconvenience this may cause and appreciate your continued support.

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Calendar Server Upgrade and Migration

OneNet engineers will be migrating users to a new calendar server over the next week. The maintenance will begin Monday, March 7th and will be completed by Monday, March 14th. Users should not notice an outage or other issues during this migration. All calendar events and data will be migrated. If you have any questions…

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Load Balancer Maintenance

OneNet will be upgrading load balancing hardware Wednesday, April 8th at 10:00 PM CDT. This maintenance will affect OneNet hosted email/messaging and Desire2Learn. Little to no outage is expected, but the entire maintenance window is reserved. Update: Services have been rolled back to the pre-maintenance state. Maintenance will be rescheduled at a later date.

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