Emergency Broadband Benefit Consumer Information
The Emergency Broadband Benefit (EBB) is a temporary FCC program to help families and households struggling to afford broadband internet service during the COVID-19 pandemic.
The Emergency Broadband Benefit provides:
- Up to $50/month discount for broadband service;
- Up to $75/month discount for households on qualifying tribal lands; and
- A one-time discount of up to $100 for a laptop, desktop computer or tablet purchased through a participating provider if the household contributes more than $10 but less than $50 toward the purchase price.
The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.
Who is Eligible?
A household is eligible if a member of the household meets one of the criteria below:
- Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
- Receives benefits under the free and reduced-price school lunch program or the school breakfast program, or received these benefits in the 2019-2020 school year;
- Received a Federal Pell Grant during the current award year;
- Experienced a substantial loss of income due to job loss or furlough since February 29, 2020; or
- Meets the eligibility criteria for a participating broadband provider’s existing low-income or COVID-19 program.
Check out www.fcc.gov/broadbandbenefit for a consumer FAQ and other program resources.
Three Ways to Apply
- Contact your preferred participating broadband provider directly to learn about their application process.
- Go to GetEmergencyBroadband.org to apply online and to find participating providers near you.
- Call 833-511-0311 for a mail-in application and return it along with proof of eligibility to: Emergency Broadband Support Center, P.O. Box 7081, London, KY 40742
Frequently Asked Questions
Do I receive the funds each month?
- No, the participating broadband provider will receive the funds directly from the EBB program.
Which providers are participating?
- Broadband providers can choose whether or not to participate. You can find a list of participating providers by state at fcc.gov/emergency-broadband-benefit-providers.
Will I be automatically billed at higher rates if the program ends?
- Households will need to opt-in to continue their service once the EBB program ends.
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